Højere kundeloyalitet end konkurrenterne
skaber vedvarende konkurrencefordele
Come closer to the customers. There are only to things you really ned to know about your customers - how loyal they are, and why they are loyal or the opposite.
Four simple steps show, how this is done in practice
Customer loyalty is a company's biggest asset, though for many companies this is a challenge. CUORI advices on how to win and retain customer loyalty and how NPS (Net promoter Score) is used in practice.